Client: Fedex Office
Industry: Commercial Printing / Retail Services
Project: Dye‑Sub Signage & In‑Store Retail Program
►Project
Overview
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Project Details
Location: Multiple U.S. FedEx Office locations
Completion Timeframe: Multi-phase rollout
Services: Retail Program Design, Signage Engineering, Manufacturing, Installation
Materials: SEG graphics, flutter flags, modular H-frames, countertop fixtures
FedEx Office wanted to reimagine how its dye-sublimation printing service was promoted in-store. This high-impact printing process offers customers—from small business owners to event planners—a bold new way to share their messages.
The goal was to:
Increase awareness of the service
Inspire customers with creative possibilities
Enable employee–customer collaboration during the design process
AXIS worked with FedEx Office to develop a multi-faceted, adaptable signage program strategically placed within key Zones of Shopper Engagement.
►pROJECT
GOALS
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Elevate visibility of dye-sub printing as a premium offering
Engage customers at multiple touchpoints in the store journey
Ensure displays work with existing FedEx Office fixtures
Create changeable graphics to match seasonal and promotional needs
AXIS Role:
-Developed service storylines to guide design:
Surprise & Delight – Inspiration and choice
Consult & Inform – Collaboration and education
Function & Adapt – Modularity and flexibility
-Engineered solutions for varied store footprints and layouts
-Designed, prototyped, and delivered durable, changeable signage
►DESIGN CONSIDERATIONS
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All elements mount to or integrate with existing fixtures to minimize disruption
Modular structure allows quick graphic swaps for campaigns and promotions
Neutral yet branded aesthetic ensures compatibility with varied store interiors
►shopper engagement
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1. Road / Curb
Element: Flutter flags
Purpose: Capture attention from passing traffic and draw customers into the store
2. Window
Element: Backlit SEG sign
Purpose: Showcase bold, high-resolution dye-sub graphics visible from outside
3. Runway (Main Aisle)
Elements: H-frame stands, freestanding signage
Purpose: Create visual interest along primary customer pathways
4. Customer Service Zone
Element: Integrated countertop displays
Purpose: Facilitate employee–customer design conversations
5. Execution & Fulfillment Zone
Element: Production-area signage
Purpose: Reinforce quality and customization possibilities during order processing
6. Post-Purchase
Element: Take-away materials
Purpose: Encourage repeat orders and referrals